LIC e-Services

Life Insurance Corporation of India (LIC) is the largest and oldest insurance company in India. Led by the digital wave, it has realized the importance of connecting with their customers through the online medium, making their products and services accessible through LIC e-Services. Apart from the convenience of having life insurance facilities right on the fingertips, LIC e-Services has made it possible for the insurance company to offer easy and hassle-free solutions to its customers.

Most of the benefits that could be availed by customers only after visiting a LIC branch or talking to a LIC agent are now available through LIC e-Services. The user-friendly interface of the official website and mobile application of LIC e-Services ensures that customers can easily navigate through the features.

Purposes of LIC e-Services

Enables you to check your policy, its status and other related services right from the website
Easy and quick online premium payments across geographies
Check updates of pending and completed premium payments
Issues receipts immediately after the successful completion of premium payments, acting as a proof that can be kept for future reference, if needed
The convenience of adding new policies to the same LIC e-Services account, enabling you keep them organized
Enables tracking of nominee status, promoting transparency
Saves time and is free of cost
Enables online registration of complaint, adding to the convenience of customers

Features of LIC e-Services

Keep a track of your insurance policy status through the LIC e-Service website at the click of a few buttons.
The terms and conditions of the LIC policy that you have purchased can be accessed online through the LIC e-Services website, emphasizing the benefit of going paperless.
It provides access to the online payment feature, eliminating the hassle of visiting a LIC branch for premium payments or coordinating with an agent for the same.
You can keep a close track of all your premium payments made till date.
One of the highlights of LIC e-Service is that the website enables policyholders to add new LIC policies to their existing account.
The LIC e-Services website generates a receipt immediately after the successful completion of online premium payment.
LIC e-Services not only prove to be a time-saver, but is also a cost-effective option since it is free of cost.
The personal information that you share on LIC e-Services is not shared with anyone i.e. banks and financial institutions, ensuring your data remains secure.

Benefits of LIC E-Services Portal

The benefits of LIC E-Services Portal are as under:

LIC policyholders can gain access to information of their insurance plans anywhere, anytime.
Complaints and grievances can be filed through the LIC portal.
Policyholders do not have to call customer care of LIC to find out the claim status. The necessary details will be available on LIC’s online portal.
Premium payments can be made online. One does not have to visit any of the LIC branch offices to pay due premiums.
There are no charges applicable for using the E-services portal.

LIC Online Registration Process

The process of registering on the LIC website is easy. Below are the steps that users need to follow to register on the insurer’s customer portal:

Go to the official website of LIC
Click on the Customer Portal button
Select ‘New User’
Enter details like policy number, instalment premium without tax, date of birth, country code, mobile number, E-mail, Passport number & PAN and select Gender. Press Proceed once done. The user will finally be asked to create a User ID and Password to complete the registration process.

Why Register on LIC’s Website for E-Services?

LIC policyholders can register on the insurer’s website to avail its various online services. Some of the e-facilities that individuals can take advantage of by registering on the customer portal of LIC include:

Online payment - premiums can be paid via net banking, credit card, debit card, etc.
Policy schedule - the first page of policy bond shall be displayed.
Policy status - basic details of policy shall be displayed.
Bonus status - total bonus accumulated shall be displayed.
Loan status - current loan position shall be displayed.
Claims status - date of Survival Benefit (if any) or Maturity Benefit due shall be displayed.
Revival Quotation - this will be shown if policies have lapsed.
Premium due calendar - details pertaining to premiums due for the year (month wise) shall be displayed.

Usage Process for LIC e-Services

The following are the steps that you have to follow to use LIC e-Services after registering on the website:

Select the ‘LIC e-Services’ option and then login with the user ID and password with which you have registered yourself on the website.
Fill up the relevant form with the required details to be eligible for using the benefits offered through LIC e-Services.
Register all your LIC policies, in case you have more than one
Take a printout of the filled-up form, and sign it. Scan it and upload it on the LIC e-Services website.
Upload scanned copies of your Aadhaar card and Passport. Ensure that these scanned copies are below 100KB, and in one of these formats - .jpeg, .jpg, .png, .gif, .bmp, .tiff.
Next, a confirmation message will be generated by LIC and sent to your registered mobile number or email ID.

Online Payment Options for LIC e-Services

The following are the types of services that you can pay for through the LIC e-Services website:

Premiums
Loan repayments
Loan interest due
Renewal premium due

The available payment modes offered through LIC e-Services website are:

UPI (Unified Payment Interface)
BHIM (Bharat Interface for Money).
Credit card like VISA, MasterCard and Amex
Debit cards like MasterCard, VISA and Rupay
Net Banking

Premium payments of insurance policies that have been registered under Salary Saving Scheme and through NACH (National Automated Clearing House) cannot be renewed through the LIC e-Services website. Payments for loan interest cannot be made under VP2BY (Varishtha Pension Bima Yojana) and PMVVY (Pradhan Mantri Vaya Vandana Yojana) plans. For all plans, you can make premium payments a month before the due date of the policy.

Frequently Asked Questions

How to register for LIC e-Services?

Visit the official website of LIC.
Select the ‘Customer Portal’ option under the ‘Online Services’ box that is located on the left of the page to redirected to another page named ‘LIC e-Services’.
Select the ‘Registration for e-Services’ option under the ‘Functionalities Offered’ section
From the two options displayed on the screen - ‘Registered User’ and ‘New User’, select the button applicable to you.
If you are a ‘New User’, you will be asked for some details regarding your LIC policy, the number of your policy, your date of birth and the applicable premium amount, mobile number, email ID. Fill in these details accurately.
Next, click on the box to the left of the statement - ‘I confirm that the mobile number mentioned above is registered under my name and is being used by me’.
Select the ‘Proceed’ button
You, then, have to choose a User ID and Password, as per the terms and conditions of the website.
User ID and Password will serve as your login credentials for the LIC e-Services portal henceforth.
A confirmation message will be generated by LIC and sent to your registered mobile number and/or email ID, notifying you that your registration process for the LIC e-Services website has been successfully completed.
If you are a ‘Registered User’ of the LIC e-Services website, you have to type your User ID and Password.
After logging into the LIC e-Services website, you will be able to access all the benefits and services that LIC offers online like Basic Services, e-Services, and Premier Services.

Who can use the benefits and services offered on LICs e-Services?

All life insurance policyholders of LIC can avail the facilities offered on the LIC e-Services website. You can simply fill you the form with details related to your LIC policy and some personal information like date of birth, contact number and email ID to register yourself on the website. You can then make the most of the services offered by the insurance company through its LIC e-Services website.

What are the charges involved for registering on the LIC e-Services website?

Registering and using the facilities available on the LIC e-Services website is offered free of cost.

Can the policies purchased on the lives of my family members be added to the portal?

LIC policies purchased under your name and/or your minor children or spouse can be added to the LIC e-services portal. When your minor children reach the age of 18 years, you have to open a different account for them with separate User ID and Password. Also, couples cannot open a single LIC e-Services account together. They have to open separate accounts for themselves through the LIC e-Services website.

Can I add my new LIC policy to the existing LIC e-Services account? If yes, how can I add it to my existing account?

Yes, you can add multiple LIC life insurance policies to your existing LIC e-Services website.

You need to login to your LIC e-Services account with your registered User ID and Password, select the ‘Enrol Policies’ option and then follow the instructions to add a new LIC policy that you have purchased.

We are always excited to help!

Our Insurance Expert is
Online Right now.